The Tanning Shop offers free delivery on all UK orders via Royal Mail 48. Delivery should normally take 2-3 working days depending on the time you place your order.
Orders placed before 2.00pm Mon-Fri are dispatched same day. Orders after this threshold will be dispatched the next working day.
Express delivery is available for only £3.50 on orders placed by 12.30pm. Our express delivery service includes door to door tracking. Express deliveries are fulfilled by DX Couriers.
The Tanning Shop accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you. We do not allow collections.
The Tanning Shop accepts returns on all orders, aslong as the return is received back by us within 14 days of you receiving your item. All items should be returned to The Tanning Shop, Unit J6, Morton Park, Darlington DL1 4PG. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. Please ensure that you keep a copy of your proof of postage, as we can’t be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you. We aim to process returns within 5 working days of receiving the item back.