My child is under 18, can I bring them with me to the Tanning Shop?

While we do allow children in our reception area, this is only if they are deemed able to care for themselves. Please note we do not accept any responsibility for any children left in the reception area. Under no circumstances can a child under the age of 18 accompany...

Can UV Light Help My Skin Condition?

We advise that clients consult with their GP before undertaking any UV tanning package to treat a specific condition. Whereas UV light is believed to kill the bacteria associated with Acne, new developments in treatment of this skin condition and many others...

Are Sunbeds Good for Vitamin D?

Yes! There is a wealth of research citing responsible use of UV light as the best source of Vitamin D. All life on earth is in some way reliant on sunlight to thrive and humans are no different. Vitamin D is essential for development, maintenance and function of many...

How Long Does It Take to Build Up a Tan?

Building a tan is dependent on skin type and the condition of the skin. Dry skin reflects light and as the cells shed more frequently, any tan developed does not last. Fair skin tans more quickly whereas medium and dark skin types are more resistant to the tanning...

How Much Time Between Sessions?

The amount of time left between sessions varies depending on skin type and whether you are building or maintaining a tan. Our policy states that no more than one session can be used in any 24-hour period. The reason for this being that the tanning process takes 24...

Why Do I need to Give a Biometric Fingerprint?

The Tanning Shop takes account security and responsible tanning practices very seriously. It is for this reason that we ask clients to use Biometrics to access their accounts. Most importantly, we do not store an image of your fingerprint. The system works in much the...

What is 0.3?

The 0.3 process is a slower, more gentle way to tan. The tanning result is deeper, darker and lasts. 0.3 compliant lamps emit a lower amount of UV per square metre than standard lamps (Erythmically weighted) and this dramatically reduces the risk of over-exposure....

How Do I Get a Refund?

Refunds cannot be authorised in-store. Refunds are only available for medical reasons upon receipt of a valid Medical certificate. Requests can be made by e-mailing customer services via the “Contact Us” section.

How Long are My Minutes Valid For?

Standard package deals are valid for 12 months from the date of purchase. Monthly Memberships are valid for one month. Promotional package deals may vary and store staff can advise you upon purchase.

Can I Use My Minutes in Other Tanning Shops?

Package Minutes can be used in any of our company owned stores on equipment of equal or lower value. Each of our stores will have a link to their nearest store, on their web page, where your minutes can be used. You can find your stores web page using our Store...