Our Promises To You
- We promise you will always receive the very best guidance and advice from our expertly trained shop staff regarding health & safety, pricing, deals and product usage.
- 100% of our tanning equipment is tested monthly for maximum tanning effectiveness and all our tanning lamps are changed with 25% life remaining to ensure the very best results at all times.
- We guarantee 100% bed availability when pre-booked across our full range of tanning equipment and store locations.
- 100% of our tanning equipment is cleaned before and after each use.
- 100% of customer feedback will be responded to by head office within 3 working days where applicable.
- We always provide free of charge protective eyewear and sanitising wipes.
- We work tirelessly to put you, our customer at the heart of everything we do, resulting in the very best tanning experience money can buy;
- We are friendly, polite and always happy to help.
- We are punctual and reliable.
- We love delighting our customers.
- We are value-focused, and take pride in our customers staying with us year after year after year.
- We commit to operating within all the guidelines as set out in the Code of Practice issued by The Sunbed Association.
