Terms & Conditions
In-store and Online Purchasing
UV services are available to over-18s only. Under 18’s are not permitted to purchase UV packages or minutes online and will not be permitted to use UV services in-store. Package Minutes can be used in any of our company-owned stores on equipment of equal or lower value. Packages purchased in a Franchise Store can only be used in that store.
You can view our full online purchasing terms and conditions here.
Coulby Newham Incentive
- The Incentive is available to UK residents aged 18 or over, who have used registered with The Tanning Shop Middlesbrough Coulby Newham. The Promoters reserve the right to verify your eligibility to take part in the survey and to check your identity.
- Only one entry per person is permitted.
- The Incentive is for £100 credit on your Tanning Shop account to be used in our Coulby Newham Middlesbrough store only. You may purchase minutes, packages or lotions with this credit in-store only.
- In order to qualify for the incentive:- (a) you must provide the required contact information for us to issue the Incentive (i.e. email address and postcode). (b) you must have registered with The Tanning Shop Middlesbrough Coulby Newham prior to the 21stofJuly 2022.
- A winner will be drawn at random and will be contacted directly
Completing the survey is deemed to be acceptance by you of these Terms and Conditions.
FREE tan for new registrations (Birmingham, Burton, Enfield, Speke ONLY)
Register and get your first tan for FREE. New customers only, offer ends Monday 18th July. Free tan must be used within 14 days of registration.
Only available at Birmingham, Burton, Enfield and Speke. UV only. Excludes Sun Angel and Spray Tan
20% off packages & lotions
20% off packages & lotions only available 30th June. Excludes pay-as-you-go and monthly memberships. Lotions only available to purchase in store. Sachets not included. Selected stores.
3 for 2 Spray Tan Sessions
In-store and online. This offer is exclusively for spray tans, cannot be used against UV sunbed use in-store. Spray Tans are available in participating stores only. This offer cannot be used in conjunction with any other offer. The Tanning Shop reserve the right to withdraw offers at any time. The offer ends 31st May
£££ off. Save now on Sun Angel. Available to buy in-store only.
Not available to buy online. This offer is exclusively for Sun Angel and the package cannot be used against other UV sunbed use in-store. Can only be redeemed in the store of purchase. UV services are available to over-18’s only. Sun Angel promotions are available in participating stores only. This offer can not be used in conjunction with any other offer. The Tanning Shop reserve the right to withdraw offers at any time. 24 hours between tanning, memberships expire 31 days from purchase date. Offer extended until 31st May.
30/40 Minute Package– 30/40 Minute exclusive UV tanning bed subject to availability (excluding franchise stores) within FOURTEEN days of registering online or in-store. One per customer. Must be a new customer. Over 18s only. The 30-minute package needs to be requested on the first visit.
25% Off Tanning Lotion. New customers Only and instore, not to be used in conjunction with any other offer, 25% discount is valid for 14 days from registration, lotion discount on bottles only.
UV services are available to over-18’s only. Package and Sun Angel promotions are available in participating stores. Memberships and Walk-In prices are not included in offers unless stated otherwise. All offers are not in conjunction with any other offer. The Tanning Shop reserve the right to withdraw offers at any point. To find participating stores see our FAQ Page.
Refunds are only available for medical conditions upon receipt of a valid medical certificate. All requests must be in writing or via e-mail to the customer services e-mail address below
CLIENT LOTION STORAGE
Please note that the customer lotion storage facility is provided as a gesture of goodwill and we regret that we cannot be held responsible for any losses whatsoever.
We respectfully request that clients do not use Tingle or Oil-based lotions when using our Lay-down sunbeds,
DAMAGE/lOSS OF CLIENT PROPERTY
Please note that The Tanning Shop cannot accept any responsibility whatsoever for any loss or damage to clients’ property whilst on the premises.
Changes to Personal Circumstances
Clients are required to inform the Tanning Shop immediately of any change in circumstances that affect their eligibility to use UV or Spray Tanning equipment.
CHANGES TO CLIENTS ACCOUNTS
Please note that any changes to clients’ accounts can be made either via email to customerservices@Tfgg.co.uk or through the online My Account section.
EXPIRATION OF MINUTES AND SESSIONS
Please note that all minutes and sessions are valid for 12 months from the date of purchase.
Due to the popularity of some equipment, should you not arrive for your appointment on time, priority will be granted to the next client in the queue/walk-in session. We will however endeavour to accommodate you in the next available slot or on alternative equipment.
Transfer of Minutes
Requests to transfer minutes to an alternative store must be made in writing via email to customer services. Alternatively, please ask a member of staff. Some loss of minutes may occur when you transfer to more expensive shops and you will be advised at the time of transfer.
Not in conjunction with any other offer. Offer not valid on unlimited memberships.
Facebook competitions run across all 80 stores unless stated it is store specific. All winners will be contacted via Facebook.
Leaflet and promotions
Unless stated otherwise, the duration of leaflets or offline promotions/discounts is 12 months.
Due to franchisees using a different database to TTS only certain stores can honour your packages.
The following list shows which franchise stores you can use your package/
(Your package must be the same price or higher to be able to tan in these stores)
- Bexley Heath
- Finchley Road
- Clapham High Street
- Praed Street