Benefits of Cyrotherapy

Always check with your GP before starting any new therapy to ensure it is safe for you.

As long as the bed is used in accordance with directions there is no chance of harm.

Individuals who suffer from health conditions that may be exacerbated by cold water therapy should contact their GP before use. These conditions may be, but are not limited to:

Epilepsy
Cold water therapy should be used with caution in individuals with epilepsy

Pregnancy/Lactating/Breast Feeding
This device has NOT been tested on pregnant or breast-feeding women and therefore the risk to the foetus, neonate or pregnant women is unknown.

Medication
Some medication could cause a adverse reaction, always check with your GP before starting any new therapy

Heart Disease/Cardiac Arrhythmias; Pacemaker
Individuals with cardiovascular conditions, heartbeat arrhythmia, pulmonary edema or heart disease should consult with their medical professional before using cold water therapy

Impaired circulation
Deep vein thrombosis and peripheral vascular disease

Blood pressure/hypertension
Cold-water therapy narrows your blood vessels, which can increase your heart rate and blood pressure. You should always consult with a medical professional before using cold water therapy

Pulmonary edema
Always consult with a medical professional before using cold water therapy

Eye disorders
Cold water therapy may not be suitable for individuals with certain eye conditions, always check with your GP before starting any new therapy

Hypersensitivity to cold
Cold water therapy is not recommended for individuals with Raynaud’s phenomenon, cold urticaria, cryoglobulinemia, and paroxysmal cold haemoglobinuria.

Open wounds/broken skin
Cold water therapy should not be used if an individual has an open wound or broken skin

If there is any pain or discomfort during the treatment it should be discontinued immediately. Seek medical advice before continuing with the therapy.

Always check with your GP before starting any treatment. Some medication could cause adverse reactions.

Always follow the guidelines and instructions provided with the equipment

For this therapy you can be clothed, naked or wear underwear.

Yes, you can continue to tan or spray tan or use red light therapy while using the Zerobody Cryobed.

Our Zerobody Cryobed session are 3-5 minutes. The recommended protocol for the Zerobody Cryobed is 2-3 sessions per week.

This depends on what benefits you would like to see; some individuals like to start their day off with cold water therapy others feel use at the end of the day helps them sleep.

If you are using it to ease symptoms after exercise it is recommended that you use within 1 hour of finishing your exercise

After your session ensure you are hydrated. This will help avoid any sensation of dizziness caused by blood circulation.

At The Tanning Shop you need to be 16 to go on the Zerobody Cryobed.
Individuals need to be between 16 and 65 years old to use the bed

N.B. If you are lucky enough to look under 21, we will ask you for proof of age in store before we will allow you to use UV tanning equipment. Please don’t be offended if you are asked, this is for your safety. This would need to be photo ID in the form of a passport, driving license or PASS card and include a date of birth.

REFUND POLICY – ONLINE PURCHASES
Customers will have 14 days cooling off period from the day of their online purchase to request a refund. If no minutes have been used then the refund will be in full, if some sessions have been used then refund will be for the remaining sessions. Please note, if all sessions have been used then no refund will be available within the cooling off period.
Customers will be entitled to a refund if the below criteria and process has been followed:
Customer informs the business in writing that they wish to proceed with a refund via customerservices@tfgg.co.uk or Unit 6, Morton Park, Darlington DL1 4PG.
The refund request is within 14 days of purchasing the service online.
Please note that if the incorrect package is purchased online customers will have the option to exchange the minutes to a suitable package.

REFUNDS
Refunds are only available for medical reasons upon receipt of a valid medical certificate. All refund requests must be processed through our customer service team at customerservices@tfgg.co.uk, proof of purchase may be required to process a refund.

PACKAGES
Cryobeds have the following options

• 1 session 3-5 minutes
• 5 session package (3-5 minutes each)
• 10 session package (3-5 minutes each)

MONTHLY MEMBERSHIP BUNDLES
Membership bundles have the following options

• UV + Cryotherapy
• UV + Red Light Therapy
• Red Light Therapy + Cryotherapy
• UV + Red Light Therapy + Cryotherapy

EXPIRATION OF SESSIONS, PACKAGES & MEMBERSHIPS
Please note that packages and sessions are valid for 12 months from the date of purchase. Memberships are valid for 31 days from the date of purchase.
We may be able to pause packages in exceptional circumstances which mean you are not able to use the entire package in the 12-month period.
We may also be able to pause memberships in exceptional circumstances. However, these requests must be sent in writing customerservices@tfgg.co.uk. Please note a Monthly Membership Bundle can only be paused twice. Evidence of these circumstances may be requested and this provision is at the discretion of The Tanning Shop.
This must be done via customer services at customerservices@tfgg.co.uk and is assessed on a case-by-case basis. You may be asked to provide supporting evidence such as a doctor’s note for us to do this. We reserve the right to refuse extension of packages or memberships.

REFER A FRIEND
This offer is available to all existing customers who refer a friend to the tanning shop. The ‘friend’ must be a new registration with us and must not have used our services previously. The £10 credit will be applied to your account after the ‘friend’ has had their first session. The £10 credit is only available to use against in store purchases.

PARTNER DISCOUNTS
We offer discount memberships for the following; Blue Light Discount, NHS Discount, Student Discount, Pensioner and Military Discount. Discounted memberships cannot be used in conjunction with any other offer or promotion. Excludes pay-as-you-go sessions and monthly memberships (Monthly Membership Bundles). The Tanning Shop reserve the right to withdraw offers at any time. Discounted memberships can only be purchased in-store and are only given in the below circumstances;

• Blue light discount – 20% discount on packages will be given when a valid Blue Light card is shown
• NHS discount – 20% discount on packages will be given when a valid NHS ID card is shown
• Student discount – 20% discount on packages will be given when the following methods of student ID are presented; University or College ID card, UNIDays card, NUS or Totum card, Student Beans card
• Pensioner discount – 20% discount on packages is available to those over the age of 66 when a valid passport, driving license or bus pass is shown
• Military discount – 20% discount on packages will be given when a valid military ID is shown

CORPORATE DISCOUNT
We offer corporate discounts of up to 20% for both national and local businesses. In order to join our corporate discount program, a business representative would need to email a request to marketing@tfgg.co.uk and include the following information; business name, number of employees/ customers and full business address. Corporate discounts are reviewed on a case-by-case basis and the level of discount may vary. To check if your employer is part of our corporate program, please contact your employer directly.